PAYMENTS
Make a payment
We know that paying a legal bill should be simple, and that clarity about fees matters as much as the fee itself. You can pay by card using a secure link we send you, by bank transfer, or in person at our office — whichever suits you. If anything below is unclear, or if the timing is difficult, please phone us on 01389 756785. It is always easier sorted out with a conversation.
PAYMENTS
Pay by card using a secure link
We use Teya Secure Pay-by-Link for all online payments. Payments are made through a secure link we generate with your correct amount and case details.
To make a payment, please contact us and we will send you a secure Teya payment link by SMS or email. This link will take you to Teya’s secure checkout, where you can pay using your card, Apple Pay or Google Wallet. All payments are protected by 3-D Secure authentication for your safety.
We accept Visa and Mastercard debit and credit cards. We are not able to accept American Express.
You can request your link by telephoning us on 01389 756785, or by completing the short form.
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If you would prefer to pay by bank transfer, please telephone us on 01389 756785 and we will give you our account details.
An important note on security
We will never email you our bank details unprompted, and we will never email you to say that our account details have changed.
If you receive an email of that kind appearing to come from us, please do not act on it. Telephone us first on 01389 756785 and check. Fraudsters target payments to solicitors in particular, and one phone call is all it takes to be certain.
The same applies to payment links. Any link we send will take you to Teya’s secure checkout and will already carry your own case details and amount. If a link looks wrong, or you were not expecting it, please phone us before using it.
When you make a transfer, please quote your reference so we can allocate the payment to the right matter straight away.
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You are welcome to pay at our office during opening hours. We accept card and cash.
Jonathan Paul Solicitors
102 Main Street
Alexandria
G83 0PBOffice hours:
Monday to Thursday, 9am to 5pm
Friday, 9am to 4pm -
For most private matters we ask for a payment to account before work begins, and at agreed stages as it progresses.
This is not a deposit against something uncertain. It is how we keep fees predictable — you always know what has been paid and what remains, and no large bill arrives unexpectedly at the end. Any money held on account that is not needed is returned to you.
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Occasionally people find they cannot settle an account when it falls due. If that happens, the most useful thing you can do is tell us early.
We would far rather agree a sensible arrangement with you than have an account sit unpaid and unexplained. A short phone call is usually all it takes.
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If something on your invoice does not look right, or you would simply like it explained, please ask. We would rather take the time to go through it with you than leave you uncertain about what you have been charged for.
Please contact us on 01389 756785 or at finance@jpslaw.co.uk
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